In response to this disaster the complete array of military and civilian investigative and judicial procedures ran their course.
With almost twenty years in uniform and a Ph.D. in organizational behavior, Lieutenant Colonel Snook writes from a unique perspective.
A victim of friendly fire himself, he develops individual, group, organizational, and cross-level accounts of the accident and applies a rigorous analysis based on behavioral science theory to account for critical links in the causal chain of events.
Based on a grounded theory analysis, Snook offers a dynamic, cross-level mechanism he calls "practical drift"--the slow, steady uncoupling of practice from written procedure--to complete his explanation.
This accident happened because, or perhaps in spite of everyone behaving just the way we would expect them to behave, just the way theory would predict.